Our Clients Love Us!
As an owner of an independent club, I found myself somewhat isolated within the world of health clubs. Jim gave me a window into the entire industry. In doing so, he was able to directly affect the large increase in our sales and to streamline our expenses. The end result was a 22% profit margin. If you can get him, get him!
R. Creel
White Rock Athletic Club
I’ve been in the industry since 1988, seen many consultants come and go, and I can boldly and confidently proclaim that Jim Thomas is the standard when it comes to professionalism, meeting the clients needs, and seeing incredible results. My investment into Jim has and will continue to multiply many times over
G. Eng
The GRAND Health Club
In the two year association I have found Jim Thomas to be very knowledgeable in all aspects of club management. He provided the expertise and leadership we needed. He was instrumental in hiring and staffing my membership department, and implementing new sales techniques. I would highly recommend Jim for consulting in all areas of club management.
H. Wright
Mid Valley Athletic Club
While streamlining operations to keep everything simple, Jim hired, developed and trained personnel that are now an integral part of club management.
M. Granthun
Signature Athletic Club
In short, Jim’s skills as a motivator and creative thinker have benefited us in many ways. He was results-oriented and productive for us and will surely be for any other club he works with.
C. White
Premier Club
We felt that our sales had stalled, and Jim was able to bring in fresh ideas to encourage the sales team to achieve excellence, with such a competitive market, we feel that his efforts were significant.
R. Scales
Rostland Texas
We started with a very green staff and no support help, now sales are up, profits are up, and our salespeople have developed new skills and habits to help them reach their goals.
P. Siderius
World Gym
Jim’s experience and ability to teach have been the real keys to the success of our program. Simply put, Jim has been the difference.
L. Wilson
The Body Building
As an outside expert, Jim has been able to help us see our company through the eyes of our customer and to offer insight and suggestions for creating an environment conducive to increased sales.
D. Donley
Spring Park Racquet Club
FMC offers the essential basics of selling and dealing with customers, but it is Jim’s ability to work with the individuals in the sessions on a regular basis that reinforces and guides the individual to improve.
P. Bonacorso
Ladies Only Fitness Center
We needed someone who would not only give us the specific information we needed, but would see that we asked the questions we did not know to ask. Jim gave us this and more. We have been in our facility for four months after a year of preparation and pre-sales. As I think back, Jim was instrumental in all the main systems and decisions we made. What he did for us is give us perspective that we did not have the time to develop on our own. He has the experience to determine likely outcomes of specific advertisements, how much one should budget for employee expenses, how to make the biggest impact with changes to the club, how to work pricing strategies, how to motivate and inspire sales staff. These are just a few major areas in which he gave us direction. I feel strongly that Jim would be an asset to any club undergoing growth, change or in need of repair.
R. Dover
Fitness Works
For over 10 years, I have know Jim Thomas and his reputation as the well-known founder and president of Fitness Management USA, Inc., a management consulting and turnaround firm specializing in new gym start up, fitness club sales and gym troubleshooting for the fitness and health club industry.
With over 25 years of experience owning, operating and managing clubs of all sizes, Jim lectures and delivers seminars and workshops across the country on the practical skills required to successfully build teamwork and market fitness programs and products.
Since forming Fitness Management, Jim has been turning health clubs around at an amazing rate and garnering a reputation as a producer of change…a sharp-eyed troubleshooter, a brilliant sales trainer, and a motivator. Fitness Management provides programs that show measurable results and Jim’s team is proud of their ability to glean profit from every square foot of a client’s investment.
A dynamic, articulate motivator, Jim exudes confidence without artifice and accomplishes wonders without the bruised feelings that can so often accompany change. “We pride ourselves in reaching people and motivating change in a way that encourages self-esteem on the part of the players.”
Whether you operate a health club, fitness center, gym or other type club, Jim Thomas and Fitness Management have a program to fit your need, expand your market base, and keep your members and staff productive and enthusiastic.
Fran R.
Fas-Tex
Absolutely the best in the business. Has helped us is so many ways, I wouldn’t know where to begin. One thing for sure, if you actually follow the program, sales and retention will increase.
Michael P.
5 years ago I came to a cross road in my 20 year health club career. Jim Thomas was instrumental in my decision to continue with health and wellness and become a gym consultant. His guidance and resources have helped me to develop a successful health club consulting business.
Tim W.
I have been at 3 different fitness clubs that has consulted with Jim Thomas of Fitness Management & Consulting. Each club was quite different from each other, yet Jim’s skill-set was broad enough to provide excellent service and training to each facility.
After Jim completes a Needs Analysis of the club, he strategically maps out a plan and then provides the means to execute a plan that can fit your needs.
A few things that makes FM & C an outstanding firm is not only their proven, time-tested methods of Jim’s sales training and tracking accountabilities, but the manner in which he delivers the presentations. Jim is a true “people” person. He understands the daily struggles of the mom-n-pop facilities and he can handle all the red-tape that a larger, corporate facility is faced with.
Some consultants do a good job with the rah-rah, cheerleading seminars, but Jim is excellent also when the crowds are gone and you’re back to the grind of the daily operational challenges. I have consulted with Jim Thomas for over 10 years and he is the real deal. I highly recommend Fitness Management & Consulting whether you are a struggling club looking to turn things around, or a new club start-up. FM & C can assist you and at the end of the day, you will feel that they have earned every $$ you invest into them.
Geof E.
As a Health Club Manager and later as an Owner, I’ve seen the dramatic changes in membership sales that Jim’s training and consulting can provide. He is an expert in the industry and definitely knows his stuff. I highly recommend him.
Shane M.
I contacted Jim Thomas and Fitness Management & Consulting around November 2010. We made arrangement for him to come out and do the two day sales training. I was a little skeptical at what difference could be made in two days of sales training. However I put that aside and embraced his teaching and philosophy and what a difference it has made. Our previous best month prior to Jim coming out was 31 signs. He came out toward the end of December and when he left we had one week remaining, we signed 18 people in that final week, more than any single week we had prior. The following month we signed 66 people, which at a high price point facility isn’t too bad considering where we were. After that first full month it was off to the races. We then retained Jim for the ongoing three times a month teleconferences and webinars and have been doing so for the past year. We have more than doubled out membership basis and more than doubled our membership dues. One of the most important things he gave us was correct mind set for sales and set the bar where it should be. Prior to Jim we thought that 31 was a really good month now we know our goals should be 150-200 in a month and he has given us the tools to do so. One of the best things in dealing with Jim on an ongoing basis is that he really seems to genuine care about you and your companies success. He always makes himself available to answer questions and doing one on one training with employees who need it even when it does not fall within the normal scheduled teleconferences. I really can’t say enough about how great it has been to work with Jim and how much he has help our business grow. I have recommended him to people who ran even in the fitness industry because well sales are sales. If you own a fitness club I can’t imagine why you would have him out to at least do the two day training it is well worth every penny, you WILL make back every dollar and then some faster than you can imagine.
Matthew T.
I Highly recommend jim Thomas consulting . I have used consultants for my chiropractic businesses and once i purchased a gym he came recommended to me. Best decision we made. Jim came in and set up systems that got our operation running smooth ad successful.
Kevin M.
Fitness Management & Consulting has been excellent to work with. I am using them as I help a friend in the dance/fitness industry who is in immediate need of marketing and operational advice. Jim Thomas took a personal involvement in the issues and met directly with me to get an understanding of the items that needed to be addressed. He then developed an individualized strategy for the business. The two things that I like the most about Fitness Management & Consulting are 1) how much help you get for your investment; and 2) the quality of the assistance. Jim Thomas’s 20+ years in the business are quite evident in talking and working with him.
Dave K.
Jim Thomas is a talented, experienced, dedicated, determined, and very professional expert in the health, racquet and sportsclub industry. A club industry veteran of over 30 years, Jim has been a Club Insider Contributing Author since March of 2006, when he joined our Club Insider Contributing Author Team. During that time Jim has written and contributed 50 articles which have been published during our 284 months of Club Insider publishing. Jim Thomas is a truly great asset to our publication, and to our wonderful industry, and he can be trusted to deliver great results, over and over, no matter what the challenge.
by Norm Cates, Club Insider Publisher and Tribal Leader Since 1993
Norm Cates
