Fitness Management and Consulting
CODE OF ETHICS

1. We will serve our clients with integrity, competence, and objectivity.
2. We will keep client information and records of client engagements confidential and we will use proprietary client information only with the client’s permission.
3. We will not take advantage of confidential client information for ourselves or our firms.
4. We will not allow conflicts of interest which provide a competitive advantage to one client through our use of confidential information from another client who is a direct competitor without that competitor’s permission.
5. We will accept only engagements for which we are qualified by our experience and competence.
6. We will assign staff to client engagements in accord with their experience, knowledge, and expertise.
7. We will immediately acknowledge any influences on our objectivity to our clients and will offer to withdraw from a consulting engagement when our objectivity or integrity may be impaired.
8. We will agree independently and in advance on the basis for our fees and expenses and will charge fees and expenses that are reasonable, legitimate, and commensurate with the services we deliver and the responsibility we accept.
9. We will respect the intellectual property rights of our clients, other consulting firms, and sole practitioners and will not use proprietary information or methodologies without permission.
10. We will not advertise our services in a deceptive manner and will not misrepresent the consulting profession, consulting firms or sole practitioners.

Associate Member Code of Ethics

As an Associate Member of IHRSA, The International Health, Racquet and Sportsclub Association, we consider it our mission to enhance the quality of life through physical fitness and sports. To this end, we endeavor to provide quality products and services. We further strive to instill in those we serve an understanding of the value of physical fitness and sports for their lives.

• In order to fulfill our mission, we pledge the following:
• That we produce quality products and services;
• That we deliver on our commitments;
• That we are an equal opportunity employer;
• That we will cooperate with our customers toward the continual expansion of the club and fitness industries;
• That we will utilize our benefits of IHRSA membership solely for the purposes and under the guidelines for which they were established.
• That we agree to conduct our business in a manner which commands the respect of those we serve;
• That customer satisfaction will be the determining factor in all our business dealings.