Tour Log Sheet
- What questions did I use for the introduction and greeting?
- Did I fill out a health and fitness questionnaire?
- Were they qualified to take on a tour?
- What was their past experience with health clubs?
- What was their past experience with physical fitness?
- Was I able to convert their health and fitness goals into emotional reasons to join the club? Give at least one example.
- Was I satisfied with the tour of the club? Why or why not?
- Did I get a commitment to join if the price was reasonable?
- What objections couldn’t I overcome?
- Did I set up a complimentary personal training session for them?
- Did I ask them for referrals?
- How am I going to follow up with them?