LEARNING OBJECTIVE
Replace complaining with action — distinguish solution-focused operators from excuse-focused ones, and channel complaints into the ten focus areas that win (visibility, conversion, retention, speed to lead, and more).
READ THE FULL ARTICLE
https://www.fmconsulting.net/gym-consultant/complaining-wont-save-your-gym-why-action-takers-are-dominating-the-fitness-industry/
Video: coming soon.
